Thank you very much for your continued patronage.

We will be changing our cancellation policy from March 1, 2025 .

Please be sure to check the details of the revisions below.

We apologize for any inconvenience this may cause and appreciate your understanding.

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If you cancel your e-ticket after the reservation is complete, the free cancellation period is up to 23:59 on the day before the reservation date of your e-ticket, and any cancellations made after this time will incur a 100% cancellation fee .

*If the museum is temporarily closed due to force majeure such as infectious diseases or natural disasters, or for other reasons related to the museum, we will refund the full e-ticket price to customers.